Return To Sender Shipping Fee
Once a package is marked as shipped, it is no longer my responsibility and is in the postal service's. The postal service does not guarantee delivery dates and is their responsibility if delivery is delayed. If you enter the wrong shipping address and message me after it is shipped or your package has been lost, you will have to contact the postal service. If a package is "returned to sender"for any reason I will immediately message the buyer and has 2 weeks to respond or I will initiate an automatic refund minus 40% of the product purchase price as a restocking fee. Shipping is non refundable.
I am not responsible for any customs fees or taxes. These fees are not included in the shipping price.
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
PERSONAL INFORMATION WE COLLECT
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or financial account information), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our item listing copy and marketing assets).
SHARING YOUR PERSONAL INFORMATION
We only share your Personal Information in a limited fashion with third parties to help us use your Personal Information, as described above. For example, we use Etsy to power our online store--you can read more about how Etsy uses your Personal Information here: https://www.etsy.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
WE WILL NEVER SHARE your Personal information with third party marketing firms or prospect database companies. Ever. Just not cool.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising by visiting:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Liz.Beth Jewelry Co. 60 Exchange Street, C3, Suite 247, Richmond Hill, GA, 31324, United States
Each piece of jewelry is meticulously handcrafted with high-quality materials. With proper care, your jewelry will last for years to come!
Because each piece is dainty, snagging or pulling could result in damage. To minimize these chances, do not wear your jewelry while sleeping, showering, swimming, or during heavy activity.
Chemicals can create a harsh environment for jewelry and can cause harm. Apply any lotions or perfumes before putting on your jewelry. Avoid wearing in pools that are filled with chemicals. Store in a jewelry box to avoid oxidation.
Over time jewelry will naturally dull so regular cleaning is important. Gently clean with a polishing cloth, jewelry cleaner, or a mild soap.
You can determine your size with just a string and a ruler- it's that easy!
Place a string around your neck where you would like your necklace to lie on your chest. Then, measure this distance to determine your desired necklace length. *Request a smaller size or add a half-inch extender for no extra charge, just leave a note in the personalization box or notes section in your cart!
Bracelets and Anklets
Wrap a string taught around your wrist or ankle and measure this distance. Then, add ¼ inch for a bracelet or ¼-½ inch for an anklet to determine your final size.
Don’t See Your Size?
Select the "Custom" size option in the dropdown menu. Then, add your desired size in the personalization box or notes section in your cart.
All metals I use are safe on sensitive skin and are nickel and cadmium free! And unlike Gold or Silver plating, the metals I use will NOT rub off or turn skin green.
14k Yellow and Rose Gold Filled
Gold-fill jewelry is composed of a layer of solid gold bonded with heat and pressure to base metal and is very durable. Gold-fill contains 100 times more gold than inferior Gold plating. Gold-fill jewelry is an affordable alternative to solid Gold!
Sterling Silver is a mixture of 92.5% pure silver and 7.5% of a stronger metal to create a more durable product. Over time, it naturally dulls and oxidizes, so occasional polishing is required.
These metals are used for all chain, wire, findings, and earring posts and backs.
I source earth-mined gemstones from the United States, Brazil, and all across the globe! It is so important that I take the extra time to ensure that each stone is ethically sourced to give peace of mind. All of the gemstones I work with are untreated. Meaning there is no color added, no heat treatment- just natural, genuine crystals. Because each stone is unique, the shapes, sizes, hues, will vary and may contain inclusions.
Returns are accepted only under the following conditions:
a. You have contacted me to request a return within 72 hours of delivery as recorded by the courier, and the return has been approved.
b. You must return the item to me and provide tracking information from the courier within 7 days of initial delivery.
c. The item has not been worn.
d. The item is returned undamaged and in all original packaging.
e. Customer is responsible for the cost of postage to return the item to me.
f. You agree that a 50% processing and restocking fee for the merchandise will apply to all accepted and approved returned orders. Shipping charges are not refundable.
*Earrings or items purchased on sale are NOT eligible for refund/return/exchange*
U.S. Domestic orders $50 or more are eligible for free USPS first-class shipping. Free shipping does not include insurance of any sort.
Delivery time is estimated to be 3-5 days and does not include insurance.
USPS Priority- Recommended Option
Delivery time is estimated to be 1-3 days and includes insurance.
USPS Priority Express
Delivery time is estimated to be 1-2 days and includes insurance.
I cannot guarantee delivery times and your package may be delayed. I am not responsible for your package once it has been shipped. If you have had issues with poor delivery or missing parcels in the past, then I would suggest purchasing Priority Mail for better tracking and insurance.
USPS First Class International
Delivery time is estimated to be 7-14 days in most cases and does not include insurance.
USPS Priority Mail International- Recommended Option
Delivery time is estimated to be 6-10 days and includes insurance.
Priority Mail Express International
Delivery time is estimated to be 3-5 days and includes insurance.
I cannot guarantee delivery times and vary by country. Your parcel may be held up in customs, delaying delivery. I am not responsible for your package once it has been shipped.
Customs and Fees
I am not responsible for any customs fees or taxes and are not included in your shipping cost. These are assessed directly by your country and the actual cost is determined at their discretion.
Lost or Missing Packages
If your package hasn't arrived you can file a mail search request via USPS. If your package included insurance, you may be able to file an insurance claim via USPS. First-class shipping is not insured and is not eligible to file a claim. **If your item is lost/missing, I am in no way responsible for any refunds or replacements**
If you entered the wrong address, contact me ASAP! I can only change it before it is marked as shipped!
Return to Sender
If an item is returned to sender for any reason I will promptly contact the buyer who will have weeks to respond and repurchase shipping or I will initiate an automatic refund minus 40% of the purchase price as a restocking fee. Shipping is nonrefundable.
Repairs or resizing
Repairs due to damage during transit, or to fix breakage while wearing will be made to items returned and including all components of the original piece. Repairs will not include modification of the originally purchased item in any way which includes metal type, chain length, or stone selection.
You must contact me prior to returning any items for authorization.
Also, you must include all materials and components from the original item in your shipment to me for repair. Buyer is responsible for shipping the item to me. Liz.Beth Jewelry Co is not responsible for lost packages, delays, or damage to items during transit.
Getting married? Gifting for your entire family? I've got you covered. Message me, I usually respond in minutes! Discount eligibility is determined on a case-by-case basis.
Yes, I do accept wholesale orders! Wholesale eligibility is determined on a case-by-case basis. Message me for details.
Bulk Processing Time
I prioritize bulk orders and they can be made and shipped within a week in most circumstances! Processing time may be extended due to the order amount or other factors.